Partially Degraded Service
Skills Hosting Degraded Performance
Skills Portal Operational
Skills Databases Operational
Skills Web Applications Degraded Performance
Skills Desktop Applications Operational
Skills Support Services ? Operational
PICSWeb Operational
DWP Hosting Operational
90 days ago
100.0 % uptime
Today
DWP Portal Operational
DWP Databases Operational
DWP Desktop Applications Operational
DWP Web Applications Operational
DWP Support Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021
Resolved - The changes implemented last night have kept the system stable today. We are still working hard to understand the events of this week and what long-term actions need to be taken. Thank you for bearing with us.
Jul 30, 17:16 BST
Monitoring - Steps have been taken to stabilise PICSWeb, and it is currently operating as normal. Further work will be undertaken overnight to address these continuing issues. We would like to offer our apologies for the disruption caused.
Jul 29, 12:33 BST
Update - We are continuing to investigate reports that PICSWeb is running slow.
Jul 29, 10:55 BST
Investigating - We are investigating reports of degraded performance in PICSWeb from around 09:55.
Jul 29, 10:26 BST
Monitoring - We have taken remedial action to stabilise the PICSWeb servers and are now monitoring the impact. Please continue to report any issues experienced.
Jul 28, 14:23 BST
Investigating - We are investigating PICSWeb stability issues that appear to have begun around 11:15. We'll update as soon as we know more.
Jul 28, 12:12 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 27, 20:19 BST
Identified - We will be performing overnight server maintenance to address the performance issues of today. Regrettably, this means issues will persist through the afternoon, for which we apologise. Long-term changes are also being planned to avoid a repeat of this situation.
Jul 27, 15:10 BST
Investigating - We are currently investigating reports of performance issues and HTTP 500 errors in PICSWeb for some of our customers.
Jul 27, 12:11 BST
Jul 29, 2021
Jul 28, 2021
Jul 27, 2021
Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.