All Systems Operational
Skills Hosting Operational
Skills Portal Operational
Skills Databases Operational
Skills Web Applications Operational
Skills Desktop Applications Operational
DWP Hosting Operational
DWP Portal Operational
DWP Databases Operational
DWP Desktop Applications Operational
DWP Web Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 28, 2020

No incidents reported today.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020
Completed - The scheduled maintenance has been completed.
Oct 23, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:01 BST
Scheduled - Scheduled maintenance of our Hosting platform will be taking place on the evening of the 22nd of October, between 8pm and 6am. During this time the system may be inaccessible to varying degrees.
We advise against using our hosting platform during this maintenance window.
Oct 13, 08:42 BST
Oct 22, 2020
Oct 21, 2020
Resolved - This incident has been resolved.
Oct 21, 18:07 BST
Monitoring - We have addressed the cause of this morning's issues and believe the issue to now be resolved. If you're still having problems, please drop us an email - support@pellcomp.co.uk. Sincere apologies for the disruption at this critical time.
Oct 21, 10:44 BST
Identified - We have isolated the server believed to have caused this morning's issues. If you have been unable to start applications, please try again. Drop us an email if you're still having problems - support@pellcomp.co.uk. Apologies for the disruption at this critical time.
Oct 21, 10:06 BST
Investigating - Some customers are reporting that after attempting to launch an application, the RDP session freezes at the "Configuring remote session" stage. We are urgently investigating.
Oct 21, 09:39 BST
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Completed - The scheduled maintenance has been completed.
Oct 16, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:00 BST
Scheduled - Scheduled maintenance of our Hosting platform will be taking place on the evening of the 15th of October, between 8pm and 6am. During this time the system may be inaccessible to varying degrees.
We advise against using our hosting platform during this maintenance window.
Oct 13, 08:40 BST
Oct 15, 2020
Oct 14, 2020
Resolved - This incident has been resolved.
Oct 14, 00:28 BST
Update - We are continuing to monitor for any further issues.
Oct 13, 11:17 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 10:41 BST
Update - We are continuing to work on a fix for this issue.
Oct 13, 10:41 BST
Update - We are continuing to work on a fix for this issue.
Oct 13, 09:53 BST
Identified - The networking provider at the Skills datacentre is currently experiencing routing instabilities which is affecting services to the Datacentre. This is actively being investigated.
Oct 13, 09:42 BST